Benefits of choosing the Business Process Manager (BPM)™ certification are:
- Participants will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers
- Manage process successfully and maintain competitive edge
Who should take the
Business Process Manager (BPM)™ certification?
- Chief process and information officers
- Product management and product owner professionals
- Process Owners and Managers
- Information Technology Service Managers
- Business operations subject matter experts focused on optimizing business, functional and technology operations for improved efficiencies and continuous improvement
- Facilitators and consultants with at least two years experience in organizational change, process improvement, redesign and management
- Business analysts that have responsibilities in process related initiatives
- Graduate and recent undergraduate students interested in business process management concepts and industry standards practices
- Anyone who is interested in taking the BPM Certifcation/Credential
Options
- Classroom training
- e-Learning access
Syllabus
- The Fundamentals of Business Process Management
- Defining Business Process Management
- Reflecting on Processes
- The Business Process Life Cycle
- The Vision Phase
- The Design Phase
- The Modeling Phase
- The Execution Phase
- The Monitoring Phase
- The Optimizing Phase
Exam
50 questions out of which the candidate needs to score 70% (35 correct) to pass.
Duration of exam
1 hour (60 Minutes)
Prerequisite
Complete e-course and receive a learner ID
Certification Validity
The Business Process Manager (BPM)™ Certificate is valid for life.
Retaking of exam
- If a candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time
- The exam can be taken any number of times
